Traditional Call Tree Management
A Traditional Call Tree requires a dedicated person or persons to be assigned as the Call Tree Manager for call tree initiation. The Call Tree Manager is responsible for ensuring that the Call Tree structure and its key person inter dependencies and underlying contact information is kept up-to-date at all times.
The Call Tree Manager is also responsible for testing the Call Tree on a regular basis.
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| Inherent problems of traditional Call Trees: |
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Staff lists not maintained and out of date |
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Contact numbers not always valid/updated |
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Key people communication dependencies |
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Message changes as it is passed on |
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Generally a one way communication process |
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Slow and unreliable communication process |